Traditional PA / EA Support
Email Management and Detox
Diary Management
Electronic File Management
Virtual Minute Taking
Presentation Creation
Sourcing gifts
File and Folder Creation
Managing Client Profiles / Files
Travel Planning and Booking
Personal Tasks
Customer Relations
Complaint Handling
Service Recovery
Customer Care Calls and Follow up
Social Media Support
Monitoring and Replying To Social Media Comments and Messages
Writing Social Media Posts on Client’s Behalf
Creating Content Calendar
Scheduling Posts
B-Roll Creation and Organisation
Creating Graphics and Visuals on Canva
Documents
Data Entry
Document and Template Creation
Spreadsheet Creation and Maintenance
Preparation of Presentations
Database Management
Bookkeeping
Sending Invoices
Following Up On Quotes
Maintaining Invoice Registers
Chasing Payments
Monitoring Outstanding Invoices
Creating and Maintaining Invoice Registers
Managing and Monitoring Expenses
Operations
Creating Systems and Processes
Testing Processes
Creating Process Manuals
Updating Procedures
Management of Client Onboarding Process
Management of End of Client Work
Events
Event Planning
Event Management
Liaising with Speakers, Attendees and Press
Websites
Writing blog posts
Uploading blog posts (WP)
Updating Plug Ins
Updating Pages
Routine Website Maintenance
Research
Open Source Research
Email Marketing (Convertkit)
Creating Opt-In Forms
Creating Landing pages
Writing Newsletters
Scheduling Newsletters
Managing Subscribers
Community Management
Answering FAQs
Supporting Lives and Webinars